Jane Mudgett chats with Jill Wenger, MD FACP on this week’s C2C: Coach to Coach. Wenger shares how she coaches those shifting from student to medical professional.
Jane “translates” this to leading others when they are new to a position. How do you learn when you start a new job? Refer to the Conscious Competence Model originally developed by trainer, Martin Blackwell and realize that the process is not linear or simple.
Coach with the client or patient in mind. Pose questions versus telling to probe knowledge. Create strategies to deal with the stress of the new responsibilities. When the new employee is asking questions that require validation, you know you’re on the path to greater knowledge and skills. And, if you’re the coach, it’s the perfect opportunity to provide positive reinforcement.